Standard Bank Service Status

We do everything we can to make sure the services you need are always online. If, however, one of our services is not working correctly or down, you can find out what's happening here. Keep checking back, we work hard at solving problems that may occur.

All Systems Operational
Mobile Banking Operational
App Login Operational
View Balances Operational
Instant Money Operational
Buy Airtime and Data Operational
Buy Electricity Operational
Play Lotto Operational
Account Tiles Operational
Internet Banking Operational
Internet Banking Login Operational
View Balances Operational
Instant Money Operational
Buy Airtime and Data Operational
Buy Electricity Operational
Play Lotto Operational
Account Tiles Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020
Resolved - Our Lotto and Prepaid Electricity services are now fully functional. We thank you for your patience and apologise for any inconvenience caused.
Oct 23, 14:44 CAT
Investigating - You will not be able to play Lotto or buy Prepaid Electricity on our Banking App, Internet and Cellphone Banking platforms at the moment. We are sorting this out. We apologise for any inconvenience and will keep you updated.
Oct 23, 13:31 CAT
Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - The service has been restored.
Thank you for your patience.
Oct 16, 16:19 CAT
Identified - You may be experiencing issues increasing EAP limits on Internet Banking and mobile banking app. We are sorting this out and apologise for any inconvenience caused.
Oct 16, 15:22 CAT
Oct 15, 2020
Resolved - Our Internet Banking services are now fully restored. We thank you for your patience and apologise for any inconvenience caused.
Oct 15, 14:59 CAT
Investigating - You may be experiencing difficulties when trying to log into our Internet Banking service. We are sorting this out. Until then, please use our Banking App and Celphone Banking services as an alternative.

We apologise for any inconvenience and will keep you updated.
Oct 15, 13:59 CAT
Resolved - Our services have recovered.

Thank you for your patience and we apologise for any inconvenience.
Oct 15, 10:11 CAT
Investigating - You may be experiencing delays in receiving a One Time Pin (OTP) sms when transacting on our Banking App and Internet Banking platforms.

We are sorting this out.

We apologise for any inconvenience and will keep you updated.
Oct 15, 09:17 CAT
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.