Service status | Standard Bank

Standard Bank Service Status

We do everything we can to make sure the services you need are always online. If, however, one of our services is not working correctly or down, you can find out what's happening here. Keep checking back, we work hard at solving problems that may occur.

All Systems Operational
ATM Operational
Instant Money Operational
Buy Airtime and Data Operational
Mobile Banking Operational
App Login Operational
View Balances Operational
Instant Money Operational
Buy Airtime and Data Operational
Buy Electricity Operational
Play Lotto Operational
Account Tiles Operational
Banking statement Operational
UCount Operational
Business Banking Statements Operational
IT3b Certificates Operational
Add-ons Store Operational
Internet Banking Operational
Internet Banking Login Operational
View Balances Operational
Instant Money Operational
Buy Airtime and Data Operational
Buy Electricity Operational
Play Lotto Operational
Account Tiles Operational
Banking Statements Operational
Business Banking Statements Operational
IT3b Certificates Operational
Branch Operational
Branch Call Number Operational
Cards and Payments Operational
Point of Sale Operational
Standard Bank Card Swiping Operational
Duplicate Payments Operational
Cellphone Banking Operational
Prepaid Operational
Payments and Transfers Operational
Balances Operational
Lotto Operational
Manage Debit Orders Operational
Transaction History Operational
Funeral Plan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Resolved - Online purchases OTP SMS's have been resolved. Thank you for your patience, and apologies for any inconvenience this has caused.
Nov 23, 15:42 CAT
Update - You may experience delays with receiving your SMS OTP when making online purchases. Where prompted to enter a mobile number or email address to receive your OTP, please choose email as an alternative. We apologise for the inconvenience.
Nov 23, 14:02 CAT
Identified - You may experience delays with receiving your SMS OTP when making online purchases. Where prompted to enter a mobile number or email address to receive your OTP, please choose email as an alternative. We apologise for the inconvenience.
Nov 23, 13:20 CAT
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021
Resolved - Our OTP and My Updates services are back up and running. Thank you for your patience, and apologies for any inconvenience this has caused
Nov 19, 11:26 CAT
Identified - The issue has been identified and a fix is being implemented.
Nov 19, 08:41 CAT
Update - We are continuing to investigate this issue.
Nov 19, 08:31 CAT
Investigating - We are currently experiencing a technical issue with SMS messages. Message services that are impacted

OTP SMS's
Instant Money SMS's
Lotto SMS's
MyUpdates SMS's
Prepaid purchases - Airtime, Electricity SMS's
Other SMS's

You may still be having difficulties receiving OTP and SMS notifications across our banking and online payment services. Our external service provider is experiencing technical issues and we are working with them to restore services soon. We apologise for the inconvenience caused
Nov 19, 06:53 CAT
Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.