Service status | Standard Bank

Standard Bank Service Status

We do everything we can to make sure the services you need are always online. If, however, one of our services is not working correctly or down, you can find out what's happening here. Keep checking back, we work hard at solving problems that may occur.

All Systems Operational
ATM Operational
Instant Money Operational
Buy Airtime and Data Operational
Mobile Banking Operational
App Login Operational
View Balances Operational
Instant Money Operational
Buy Airtime and Data Operational
Buy Electricity Operational
Play Lotto Operational
Account Tiles Operational
Banking statement Operational
Internet Banking Operational
Internet Banking Login Operational
View Balances Operational
Instant Money Operational
Buy Airtime and Data Operational
Buy Electricity Operational
Play Lotto Operational
Account Tiles Operational
Banking Statements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 26, 2021

No incidents reported today.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Resolved - We have resolved the slow response times on our Mobile Banking App. We will continue to monitor this and immediately resolve should any problems arise. We apologise for the inconvenience that this has caused.
Jul 20, 14:51 CAT
Investigating - The Standard Bank Mobile Banking App is currently experiencing slower response times. We are working to resolve the issue. We will update you as soon as we have rectified the problem. We apologise for the inconvenience. Use Cellphone Banking in the interim - dial *120*2345# and follow the prompts to transact.
Jul 20, 13:49 CAT
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021
Completed - The scheduled maintenance has been completed.
Jul 15, 23:30 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:01 CAT
Scheduled - We are always working to improve our banking services. Unfortunately, this occasionally requires a short shutdown to perform routine maintenance. The maintenance is scheduled to take place on Thursday, 15 July 2021 and disruption may be experienced for a few minutes and customers will not be able to send or redeem Instant Money or Buy Pre-paid Electricity.
Jul 15, 15:30 CAT
Jul 14, 2021
Resolved - Customers are now able to download the IT3b tax certificates on the banking app and internet banking.
We apologise for any inconvenience caused.
Thank you for your patience.
Jul 14, 12:30 CAT
Identified - We are working urgently to resolve the technical issues you may be experiencing while trying to download your 2021 tax certificates (IT3b), on our Mobile banking App and Internet Banking service. We apologise for any inconvenience this has caused and will keep you updated.
Jul 7, 15:17 CAT
Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.