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Earlier today you were not able to transact on our Banking App, Internet Banking, Cellphone Banking, Credit Cards, Point of Sale (POS) and ATMs. All services have now been fully restored. We sincerely apologise for the inconvenience caused.
Posted May 08, 2022 - 16:08 CAT
Update
We are continuing to investigate this issue.
Posted May 08, 2022 - 14:05 CAT
Update
We are continuing to investigate this issue.
Posted May 08, 2022 - 14:03 CAT
Investigating
We are currently investigating this issue.
Posted May 08, 2022 - 13:07 CAT
This incident affected: ATM (Instant Money, Buy Airtime and Data), Cards and Payments (Point of Sale), Cellphone Banking (Prepaid, Payments and Transfers, Balances, Lotto, Manage Debit Orders, Transaction History, Funeral Plan), Mobile Banking (Account Tiles), and Internet Banking (Account Tiles).