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The technical issues on our Mobile Banking App have been resolved. We apologise for the inconvenience.
Posted Sep 01, 2021 - 14:38 CAT
Monitoring
We are seeing some improvement in response times on our Mobile Banking App. Please bear with us while we continue to fully restore our services. We sincerely apologise for any inconvenience. Please use Internet banking or Cellphone banking on *120*2345# as alternatives. We will keep you updated.
Posted Sep 01, 2021 - 12:39 CAT
Identified
You may be experiencing slow or intermittent responses when attempting to log into our Mobile Banking App. We are working to resolve the issue and apologise for the inconvenience it has caused. We will continue to update you.
Posted Sep 01, 2021 - 07:46 CAT
This incident affected: Mobile Banking (App Login, Account Tiles).