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Earlier mobile network providers experienced difficulties delivering OTP to some of our customers. This issue has now been resolved. We apologise for the inconvenience.
Posted Jun 01, 2021 - 15:08 CAT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 01, 2021 - 14:40 CAT
Investigating
Some of our customers may be experiencing an intermittent delay in receiving OTP messages. The mobile network provider's technical teams are working to resolve the problem soonest. We apologise for the inconvenience caused.