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Online purchases OTP SMS's have been resolved. Thank you for your patience, and apologies for any inconvenience this has caused.
Posted Nov 23, 2021 - 15:42 CAT
Update
You may experience delays with receiving your SMS OTP when making online purchases. Where prompted to enter a mobile number or email address to receive your OTP, please choose email as an alternative. We apologise for the inconvenience.
Posted Nov 23, 2021 - 14:02 CAT
Identified
You may experience delays with receiving your SMS OTP when making online purchases. Where prompted to enter a mobile number or email address to receive your OTP, please choose email as an alternative. We apologise for the inconvenience.
Posted Nov 23, 2021 - 13:20 CAT
This incident affected: Internet Banking (Instant Money, Buy Airtime and Data, Buy Electricity, Play Lotto) and Mobile Banking (Instant Money, Buy Airtime and Data, Buy Electricity, Play Lotto).