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We identified a hardware issue that impacted our Mobile App, Internet Banking and ATMs. The issue has now been resolved and services across all banking channels are now fully restored. We apologise for the frustration that such disruptions cause you
Posted May 02, 2021 - 14:04 CAT
Update
We are still working urgently to resolve the technical issues you may are experiencing while trying to transact on our Mobile Banking App, Internet Banking. ATM's and Point of Sale services are fully restored. Please use Cellphone banking (*120*2345# ) in the interim. We apologise for any inconvenience caused.
Posted May 02, 2021 - 12:33 CAT
Identified
We are working urgently to resolve the technical issues you may be experiencing while trying to transact on our Mobile Banking App, Internet Banking and ATMs. Please use Cellphone banking (*120*2345# ) in the interim. We apologise for any inconvenience caused.
Posted May 02, 2021 - 11:13 CAT
This incident affected: Mobile Banking (App Login) and Internet Banking (Internet Banking Login).